U.K. May Review Its Relationship With Isle of Man, Brown Says (Bloomberg)
Nov. 23 (Bloomberg) -- Prime Minister Gordon Brown said the U.K. may review its relationship with its offshore neighbor the Isle of Man after savers with accounts on the island were affected by the collapse of Icelandic banks.
us.rd.yahoo.com

Digging Deeper: How Emotions Drive Customer Choices (E-Commerce Times)
Marketers often ignore a critical measurement -- customer attitudes and emotions -- when examining customer behavior. This critical measurement can hold the key to insights that can drive the best kind of marketing -- presenting the right message and offer to the right people at the right time.
us.rd.yahoo.com

Convergys Corporation to share its insights at the Telecoms World Middle East 2008 (AME Info)
At the Telecoms World Middle East 2008 Conference in Dubai this week, Convergys Corporation, a global leader in relationship management, shared its insights on how sustaining long-term competitive viability requires more than a customer service strategy focused on customer satisfaction.
us.rd.yahoo.com

Customer Effective Holds First Annual User Conference (Business Wire via Yahoo! Finance)
GREENVILLE, S.C.----Customer Effective Inc., a Microsoft Gold Certified Partner focused on Microsoft Dynamics CRM, recently hosted its first annual user conference in Greenville, S.C., attracting more than 100 attendees representing more than 45 companies.
us.rd.yahoo.com

Pharmacist's Rx: Give Kidney to Customer (ABC News)
After falling in love, a Kansas pharmacist donates a kidney to a customer.
us.rd.yahoo.com

Clients Praise SilverSword for Exceptional Customer Service (Business Wire via Yahoo! Finance)
NEWTON CENTER, Mass.----SilverSword LLC, of Newton Center, Massachusetts recently conducted their biannual client satisfaction survey. The survey assessed overall client satisfaction along with their appraisal of response time, consultant image and customer service.
us.rd.yahoo.com

Salesforce.com announces 43pc revenue rise (ZDNet UK)
The online customer-relationship-management software maker has reported that its revenue reached $276m, fuelled by growth in the company's subscription and support business
us.rd.yahoo.com

Salesforce.com posts 43 percent revenue jump (CNET)
Online customer relationship management software maker reports revenue reached $276 million, fueled by growth in the company's subscription and support business.
us.rd.yahoo.com

Local Navistar plant stars in a 'How'd They Build That?' episode (Springfield News-Sun)
Three generations of the Dilts family have been involved with Navistar, but the most recent generation has taken that relationship high-tech.
us.rd.yahoo.com

Abby: Widow's relationship with former in-laws haunts new husband (Florida Today)
Dear Abby: When my wife, "Kiki," and I married three years ago, I had been divorced for 11 years, and she had been widowed for eight.
us.rd.yahoo.com